Inn Policies

RATES:
Weekday and weekend rates are based on double occupancy and include a full breakfast. Breakfast is provided at the charming White Rhino Coffee House(whiterhinocoffee.com) located a short walk down the street at 414 W. Main Street. The White Rhino opens at 7:00 am all days except Sunday when it opens at 10:00 am. Simply let them know that you are a guest of The English Merchant’s Inn and they will send the bill to us. The rate for a room is based on up to two occupants and additional persons are charged at the rate of $50 per person per night. All rates are subject to change prior to confirmed reservation. Two day minimum stay may apply during certain special events and holidays. We also have a separate Extended Stay rate plan that is room only and does not include breakfast and is available for stays of 7 nights or longer. The Extended Stay rate plan can be found on the booking engine. Additional persons under this rate plan are charged at the rate of $30 per person per night.

DEPOSITS AND CANCELLATIONS:

• A deposit equivalent to 100% of the reservation total invoice is required to confirm a reservation. The deposit will be applied to the total invoice due upon arrival.  Requirements may differ for certain holidays, special events or group reservations.

• The deposit is fully refundable if notice is communicated in person or by phone no less than 10 days prior the scheduled arrival date.

• Late cancellations(less than 10 days) are subject to the full charges for the reserved night(s) unless the room(s) can be re-booked for the same period. If we are successful in rebooking the room(s), the deposit will be refunded in full, less a $20 processing fee.

ARRIVAL & DEPARTURE TIMES:

Normal Check-in from 3:00 - 6:00 p.m.  Check-out by 11:00 a.m. Arrivals and departures outside of normal hours should be communicated in advance.

PAYMENT METHODS:
Cash, personal checks, Visa, MasterCard, Discover.

SMOKING & CANDLES:

Candles are not permitted and smoking is allowed outside only on the porches and grounds.  A smoke remediation fee will be charged to the credit card of guests responsible for smoking inside.

CHILDREN:
Children age 12 and over are welcome and are charged as additional persons.

PETS:
Sorry, pets cannot be accommodated.

 DAMAGE OR MISSING ITEMS:

Guests are responsible for all damage to property or persons and for all items that are found missing following their departure and will be charged accordingly.